Europcar in תל אביב יפו

🕗 opening times

comments 5

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  Jonathan Herbert

  :: 27 May 2018 09:26:34

  Pretty mediocre service. Staff not very friendly. One lady at the desk training another, so not enough people to help all the customers. Took about 20 Minutes to complete all the formalities. Have to wait another 10 Minutes for my car to be brought to me.... it is at another location... so don’t be in a hurry if you have to drop off or pick up a car.

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  Jakob Martin

  :: 19 May 2018 11:34:58

  Attention, RACIST employee This Feedback is for the Europcar Station at the TLV Airport: At the beginning very friendly and courteous, which changed, after i had to tell the young guy the city of my residence, which is the arabic hometown of my grandparents. Although the facts that the city belongs to Israel, as Netanya or Haifa does (what I mentioned multiple times) and that i have the Israeli and German citizenship, he denied delivering me a car, arguing that I „could take the car to Palestine“ or „drive outside Israel“. After a long discussion and pointing out, that the way he is acting is illegal, he changed his mind, but offered me a higher price, than previously discussed.

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  Roger Zenker

  :: 18 May 2018 17:01:43

  Die Übernahme des Fahrzeugs und auch anschliessend die Rückgabe in Jerusalem verlief insgesamt reibungslos. Viele Kommentare beziehen sich auf technische Probleme und die Hilfsbereitschaft der Mitarbeiter. Insgesamt haben wir keine schlechten Erfahrungen gemacht.

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  shiri assa

  :: 13 May 2018 14:55:16

  זהירות!!! בדיעבד תגלו שחייבו אותכם על כל מיני דברים שכתובים באותיות קטנות!! כמו כן נורת שירות נדלקה איך שהתחלנו את הנסיעה וכשהחזרנו את האוטו אמרו לנו שזו בעיה מוכרת רק שלא טרחו ליידע אותנו מראש ולחסוך לנו עצירה ארוכה בדרך כדי לברר מה הסיבה שנדלקה. !!they overcharged us also they did not inform us about a problem in the car and we had to stop for a long time on our way to try to fix the problem only to find out that they already know about the problem///

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  Mor Butbul

  :: 14 April 2018 17:25:34

  Horrible customer service. The car stopped working a night before returning it, which was freaking dangerous in the middle of the road. They offered a car lift and an exchange car within 3 hours, which wasn't relevant because it was the last night with the car and waiting 3 hours would kill the night.Therefore I went there the next morning to ask to get the money back for the last day - they said they'd call me at the same day and make a discount, and basically tried to get rid of me. Never heard for them. Let alone the fact that I paid online and was asked to pay more when I got there - much more - which the order on the website didn't mention. Do yourselves a favor and just stay away.