Eldan Car Rental en Tel Aviv-Yafo

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comentarios 5

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  Irina Ionita

  :: 04 April 2018 15:24:37

  They charged my card with a 100 EUR greater amount than written in the contract with no explanation.

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  C Coleman

  :: 29 March 2018 18:20:58

  Rent a reck would be more appropriate name for Eldan. First car filthy and bashed on every panel - broke down 4 days later. The replacement car was 85000 km and damaged, the next car was 4 years old and 75000 km filthy dirty, with faulty air conditioning. Customer services (Rivka) says she can’t deal with car and can only take a message, she was able to give us wrong number Don’t use Eldan !!!

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  Erik Schon

  :: 05 February 2018 12:09:56

  Be seriously advised before renting here and do your homework. This company is NOT a friendly happy-go-lucky type of business with the intention of having satisfied repeat customers. The setup at both the local branches and the airport car return site is completely opposite of the impression that their website gives you. With my specific rental, which were for five days, I was given a car from a lower price/car group at the parking lot after having booked online and having the rental comfirmed both after the online booking and at the local office in which I choose to pick up the car. When I adressed the issue upon seeing the car I was told that it was the same group even though the information on their website clearly states orherwise. At the car rental drop off at the airport I was told to call customer service if I wanted to seek a refund for the amount overpayed or complain, even though I stated that I lived in another country and calling wasn't a very convinient option.

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  Vy Do

  :: 23 January 2018 15:26:48

  Worst car rental company ever!!! Like the other reviews said, they are incompetent and are thieves. They kept charging my credit card and never letting me know what it was for. And no one responds when you try to contact them. Rent from an American company if you find yourself in Israel and not from these LYING UNPROFESSIONAL SCOUNDRELS!!!

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  Tomasz Szczech

  :: 30 May 2017 13:07:45

  Jestem zadowolony z usług firmy Eldan. Trzeba się przygotować na to, że karta kredytowa zostanie zablokowana do wysokości zgromadzonych środków, tak więc trzeba mieć minimum 2 karty, żeby nie zostać na lodzie. Proponują też dość drogie, pełne ubezpieczenie, które warto wykupić. Poza tym same plusy: obsługa miła, pomocna, zwrot auta zajął 3 min. mimo lekkiego uszkodzenia zderzaka. Samochód nowy, 2 tys. km przebiegu. Miałem niegroźną stłuczkę z winy innego kierowcy, ale nie robili problemów, bo wszystko pokryte zostało z ubezpieczenia. Dojazd do punktu zwrotu pojazdów w Tel Awiwie to jakiś koszmar, ale dotyczy to wszystkich wypożyczalni, więc nie odejmuję za to gwiazdki.